9.09.2003

Doin' Stuff 24/7

When people hear about IHOP, most of them are struck with the idea that it goes 24/7. Eventually, after you're here for a while, that seems less of an oddity...although lately I've noticed some things that are probably unique to an entity that does not sleep. One was pointed out in a meeting yesterday - the rate of change and decision making is increased by a factor of at least two, sometimes three. In other words, there are leaders in the building, making decisions, charting the course and acting on their decisions every minute of the day. What might take three days to determine in a 9-5 setting will come into being here in a 24 hr cycle. It makes it tough to keep your info current, but it also allows for a higher degree of flexibility for a ship of this size.

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